Privacy Policy for FloridaHavenRentals.com

At FloridaHavenRentals.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services as either a guest or a property owner. By using our site, you agree to the collection and use of information as outlined here.

We encourage you to read this policy carefully to understand how your information is managed. If you do not agree with this policy, please discontinue use of our platform.

1. Information We Collect

   We may collect personal information from you when you interact with the platform as a guest or property owner:

   • Account Details: When registering, guests and owners must provide name, email, password, and contact information.
   • Booking Details: When a guest places a reservation, we collect stay preferences, payment information, and any messages sent.
   • Listing Details (for Owners): If you list a property, we collect details about the property, availability, and documents for verification.
   • Usage Data: Information like your device, browser, pages visited, and time on site may be collected via cookies and analytics tools.
2. How We Use Your Information

   Your information is used to:

   • Facilitate reservations, listings, and user account management
   • Send confirmations, updates, and alerts
   • Improve platform functionality and personalize experiences
   • Comply with legal obligations or enforce platform rules
3. Role-Specific Features

   Guests can browse rentals, submit reservations, and receive support. Property owners have access to listing tools, performance data, and property management settings. Access to certain tools or features may be restricted based on your account type.

4. Communication and Messaging

   We may contact you for booking confirmations, platform updates, promotional messages (opt-out available), or legal notifications. Our vacation specialists may also respond directly via email or phone if support is requested.

5. Data Security

   We implement commercially reasonable security measures to protect your data. However, no system is 100% secure. Use of our service indicates understanding and acceptance of this limitation.

6. Third-Party Sharing

   We may share your information with:

   • Service Providers: Including payment processors, hosting providers, and analytics tools.
   • Legal Authorities: When required by law or to protect our rights and users.
7. Your Rights and Choices

   You may:

   • Request access or updates to your information
   • Delete your account (may affect future use)
   • Unsubscribe from promotional emails at any time
8. Cookies and Tracking

   Our site uses cookies and similar technologies to enhance performance and analytics. You can manage cookie preferences via your browser settings.

9. Changes to This Policy

   This Privacy Policy may be updated from time to time. We’ll post any changes here and update the “last modified” date. Continued use of the service indicates acceptance of any changes.

10. Contact Us

    Questions or concerns? Reach out to us at: book@floridahavenrentals.com